Lab results online
It’s easy to find your blood test results online. If you are registered on the Patient Portal, MyIndici, your online lab test results will be there when ready. Look back at past lab reports or book in for a review of results at the clinic on the MyIndici Portal or App.
Find out your lab test results online
If you’ve had diagnostic testing, like a blood test, you might wonder how to access those lab test results. Once your GP has reviewed the lab report they’ll load them on MyIndici, our online patient portal where you can find your lab test results. Your GP will only call if the outcomes were of concern. You’ll see a note showing if the result was normal or acceptable. Contact us with any queries you have about understanding the lab test results or book a nurse clinic appointment.
If you haven’t registered for MyIndici simply sign up today.
Use MyIndici Patient Portal for lab results and more
- Check your blood test results online with the NZ patient portal MyIndici.
- Log into MyIndici and select Results/Reports.
- Book in to see a nurse if you have questions, or call us.
- Keep on top of your health by using the portal to order repeats on prescriptions; set appointments and reminders
The free MyIndici App can be downloaded to your phone and makes viewing your pathology report from work or home easy.
Letters and reports from Specialists
Have you been to see a Specialist recently? You can also find any reports, referrals or letters on the MyIndici portal. Find outcomes from past specialist, hospital or clinic appointments.
Rest assured, we‘ll call or text if the results need further discussion or explanation.
If any information on a report is confusing or unclear don’t hesitate to contact us.
The most important thing is to know that if we have not called or messaged following a visit your results are normal.
What do my test results mean?
For a detailed explanation of how to interpret lab test results, read our article.
Normal results
The values for blood tests or the report if it is a swab, x-ray or scan fit within the expected ranges for normal healthy people. No further action is required.
Satisfactory results
Results filed as satisfactory may be above or below normal values for blood tests or in the case of scans and x-rays have very slight variations in how things should look. However, in the context of the overall clinical picture, they can be regarded as normal. Satisfactory results do not require further tests or discussion.
Repeat test required
Sometimes it is recommended to repeat a test, reasons for this include laboratory equipment failure, an unsuitable sample, or a suspicion that the test result is incorrect. At other times a repeat sample is required to see whether this was just a one-off abnormal test or an ongoing trend.
Discuss with a GP
Your results are back and one of our clinicians has decided that it is best for you to discuss the results. This does not necessarily mean that there is something to worry about; it may mean that the clinician who requested your tests in the first place wants to see you. It may mean that there are further tests that could be useful, or it may mean that the tests have found the cause of your problem.
We usually communicate this by sending you a text message asking you to book a non-urgent GP appointment.
Requested by an external provider or another clinic
We sometimes receive copies of results arranged by external clinicians, for example, if you visit a hospital clinic or get seen in an Urgent Care Clinic. We generally do not interpret results arranged by external clinicians. It is important that you follow up with the requesting clinician if you have questions regarding these results.
Health care professionals currently taking new patients
Frequently asked questions
To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:
- NZ Passport or NZ birth certificate
- International passport with resident visa OR work visa of minimum 24-month duration
On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.
All GP appointments are 15 minutes long.
- One appointment is for a single health issue.
- Should you wish to have a 30-minute GP appointment, it will be charge at a non-subsidized rate.
- Depending on your age and health, one of our specialist nursing or pharmacist clinicians may be able to spend more time with you.
If you are a new patient, you will get full access to the patient portal “My Indici” once you have completed your enrolment.
Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.
There may be additional costs for treatments/tests/materials
We recommend that you book your future appointments via your patient portal My Indici.
If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.
All consultations are by appointment only.
Patient portals are secure online sites where patients can access their health information and interact with their general practice. Set up access to your patient portal at or email Info@highbrookmedical.co.nz if you would like help.
Under 14 Free
14 years - 17 years $16
18+ years $18.50
We are open:
Monday 8am - 5pm
Tuesday 8am – 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.
Under 14 Years - Free
14 - 17 years - $13
18 years & over - $29.50
Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.