Pop out to visit us

  • Supporting your complete health: physical, mental, emotional and spiritual
  • Taking care of your personal and workplace wellbeing
  • From a minor injury to a full medical check up
Start Your Enrolment

Welcome to Highbrook

Come and meet our supportive team of medical professionals.
We provide affordable access to GP services for everyone in the Highbrook Business Park, specialising in workplace wellness.

Affordable doctor visits

Pop in and meet our supportive team – see the doctor for under $25.

State-of-the-art clinic

Our brand new medical facility provides the latest in technology, at an affordable rate.

Workplace wellness

Nip in and see us in your break; we make it easier than ever to take care of yourself.

How to enrol with us?

STEP 1

Complete the paperwork

For new doctor enrolment applications, start by downloading the new patient enrolment online form. Next, fill out the new patient questionnaire. These can be downloaded below.

Bring your ID

We’ll need to see your identification when we enrol you. It might be your NZ birth certificate, or your passport. If you do not have a New Zealand passport, please show us your visa.

STEP 2

Pop in and see us

Bring your enrolment forms and your ID, then we can enrol you immediately.

OR post the forms

Please include copies of your ID documents,
and post to:
Highbrook Medical
P.O. Box 38248
Howick
Auckland, New Zealand
2145

Then when you next pop into Highbrook Medical, we’ll finish the doctor enrolment process. Furthermore, let us know if you have a particular GP you’d like to enrol with.

OR scan your forms and email them to us

Please send them to info@highbrookmedical.co.nz.

Frequently asked questions

To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:

  • NZ Passport or NZ birth certificate
  • International passport with resident visa OR work visa of minimum 24-month duration

On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.

Yes. As part of completing your enrolment, we request that you have a free new patient screening appointment with one of our Nursing or Medical Centre Assistant team members. This new patient appointment enables our team to work with you to better understand your current health and wellbeing. Following the new patient appointment as above, you can book your first consultation with your nominated doctor.

All GP appointments are 15 minutes long.

  • One appointment is for a single health issue.
  • Should you wish to have a 30-minute GP appointment, it will be charge at a non-subsidized rate.
  • Depending on your age and health, one of our specialist nursing or pharmacist clinicians may be able to spend more time with you.

If you are a new patient, you will get full access to the patient portal “My Indici” once you have completed your enrolment.

Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.

There may be additional costs for treatments/tests/materials

We recommend that you book your future appointments via your patient portal My Indici.

If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.

All consultations are by appointment only.

Patient portals are secure online sites where patients can access their health information and interact with their general practice. Set up access to your patient portal at or email Info@highbrookmedical.co.nz if you would like help.

We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).

Under 14 Free
14 years - 17 years $16
18+ years $18.50

The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.

We are open:

Monday 8am - 5pm
Tuesday 8am – 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.

These are consultation prices only.

Under 14 Years - Free
14 - 17 years - $13
18 years & over - $29.50

Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.

We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.
If you need any help, email us at info@highbrookmedical.co.nz or phone us on (09) 273 4876